Socially influencing systems:persuading people to engage with publicly displayed Twitter-based systems
Abstract Organizations continuously strive to engage customers in the services development process. The social web facilitates this process by enabling novel channels for voluntary feedback-sharing and collaborative interaction through social media and technologically advanced environments. The comp...
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Format: | Doctoral Thesis |
Language: | English |
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Oulun yliopisto
2014
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Online Access: | http://urn.fi/urn:isbn:9789526205410 http://nbn-resolving.de/urn:isbn:9789526205410 |