Managing the customer satisfaction of tourists in an experience economy

Nowadays, the great importance of tourism and its impact on the wide range of aspects of progress and globalization, development and international relations promotion does not ask for argumentations. The responsibility of providing this impact lays on every company in the sector: in addition to maki...

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Bibliographic Details
Main Author: Gabova, M. (Marina)
Format: Dissertation
Language:English
Published: University of Oulu 2016
Subjects:
Online Access:http://urn.fi/URN:NBN:fi:oulu-201609082735
http://nbn-resolving.de/urn:nbn:fi:oulu-201609082735