Microfoundations of dynamic capabilities in retail in the age of artificial intelligence and robotics

Abstract. The purpose of this study is to find out what are the skills possessed by people working in physical stores and how these can be utilized and managed in the future. The research problem lies in an assumption that do people working in retail stores obtain required skills and capabilities or...

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Bibliographic Details
Main Author: Tuohimaa, H. (Hannele)
Format: Dissertation
Language:English
Published: University of Oulu 2019
Online Access:http://jultika.oulu.fi/Record/nbnfioulu-201910253025