Evaluating the Effectiveness of Certain Metrics in Measuring the Quality of End User Documentation
Traditional methods of evaluating quality in computer end user documentation have been subjective in nature, and have not been widely used in practice. Attempts to quantify quality and more narrowly define the essential features of quality have been limited -- leaving the issue of quality largely up...
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| Format: | Others |
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PDXScholar
1993
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| Online Access: | https://pdxscholar.library.pdx.edu/open_access_etds/1326 https://pdxscholar.library.pdx.edu/cgi/viewcontent.cgi?article=2325&context=open_access_etds |