Efficiency analysis: a multi-output nonparametric approach
Benchmarking is a technique used by Decision Making Units (DMUs) to enable continuous quality improvement. Benchmarking includes almost any activity that compares a DMU's performance with some standard. Benchmarking offers the possibility of optimizing the DMU's processes, services, outcom...
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| Format: | Doctoral Thesis |
| Language: | fr |
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Universite Libre de Bruxelles
2016
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| Online Access: | http://hdl.handle.net/2013/ULB-DIPOT:oai:dipot.ulb.ac.be:2013/239283 |