A Quality Assurance Framework for Business Process Management

A business process is a defined collection of linked structured tasks, activities, and decisions performed together to produce a desired set of results in order to achieve business goals on behalf of the organization. Companies are increasingly moving their business processes online using Business P...

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Bibliographic Details
Main Author: Mallur, Kavya
Other Authors: Peyton, Liam
Language:en
Published: Université d'Ottawa / University of Ottawa 2015
Subjects:
Online Access:http://hdl.handle.net/10393/32273
http://dx.doi.org/10.20381/ruor-3927