Social Media and Reputation Management During Crisis: A Case Study of the 2012-2013 NHL Lockout
The aim of this study is to understand the influence of online discussion forums during times of crisis. These forums can be considered as a form of social media, a relatively new form of technology that is constantly evolving and gaining in popularity. It has become an important medium, and can be...
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| Language: | en |
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Université d'Ottawa / University of Ottawa
2016
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| Online Access: | http://hdl.handle.net/10393/34226 http://dx.doi.org/10.20381/ruor-4917 |