Using Process Mining Technology to Understand User Behavior in SaaS Applications
Processes are running everywhere. Understanding and analyzing business and software processes and their interactions is critical if we wish to improve them. There are many event logs generated from Information Systems and applications related to fraud detection, healthcare processes, e-commerce proc...
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| Language: | en |
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Université d'Ottawa / University of Ottawa
2019
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| Online Access: | http://hdl.handle.net/10393/39963 http://dx.doi.org/10.20381/ruor-24202 |