Совершенствование процедур работы с обращениями граждан в государственных органах власти : магистерская диссертация

The aim of the thesis is the complex analysis procedures with citizens. The development project aimed at improving these procedures. The object of the thesis – procedure of work with citizens ' appeals. The subject of the thesis – the process of working with citizens. The goal of the study i...

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Bibliographic Details
Main Authors: Столярова, В. Н., Stolyarova, V. N.
Other Authors: Зайцева, Е. В.
Format: Dissertation
Language:ru
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10995/35740