Совершенствование методического инструментария для оценки уровня удовлетворенности пользователей интернет-банкинга (на примере клиентов иракских банков) : магистерская диссертация
The master's thesis is devoted to the development of methodological aspects of assessing the degree of customer satisfaction with remote banking services. The purpose of the research is to develop a methodology for analyzing customer's opinion about the quality of online banking services a...
Main Authors: | , |
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Other Authors: | |
Format: | Dissertation |
Language: | ru |
Published: |
б. и.
2020
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Subjects: | |
Online Access: | http://hdl.handle.net/10995/86630 |