Integrating research root cause analysis tools into a commercial IT service manager
IT environments are turning more complex by the day and this trend is poised to rise in the coming years. To manage IT resources and maximize productivity better, large organizations are striving for better methods to control their current environments. They also have to prepare for future complexit...
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| Language: | English en |
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2011
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| Online Access: | http://hdl.handle.net/1828/3721 |