Strategies for Low Employee Turnover in the Hotel Industry
Employee turnover affects the profitability, performance, and customer service of an organization. The purpose of this multiple case study was to explore strategies that leaders in the hotel industry used to maintain a low rate of employee turnover. Motivation-hygiene theory was the conceptual frame...
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Format: | Others |
Language: | en |
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ScholarWorks
2018
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Online Access: | https://scholarworks.waldenu.edu/dissertations/5069 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=6348&context=dissertations |