Information Technology Outsourcing Strategies to Ensure Customer Satisfaction

Information Technology Outsourcing Strategies to Ensure Customer Satisfaction

Many information technology (IT) outsourcing initiatives fail, resulting in a high impact on business results and customer satisfaction. Without effective strategies, business leaders who outsource their IT services are at considerable risk of failure and stakeholder dissatisfaction. The purpose of...

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Bibliographic Details
Main Author: Rajack, Clyde
Format: Others
Language:en
Published: ScholarWorks 2019
Subjects:
Customer Satisfaction and IT Outsourcing
Customer-supplier outsourcing relationships
Global IT outsourcing,
Information Technology Outsourcing
IT Outsourcing risks
Business
Databases and Information Systems
Online Access:https://scholarworks.waldenu.edu/dissertations/7721
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=8993&context=dissertations

Internet

https://scholarworks.waldenu.edu/dissertations/7721
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=8993&context=dissertations

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