Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achiev...

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Bibliographic Details
Main Author: A. Lindquist, Evert (auth)
Other Authors: Vincent, Sam (auth), Wanna, John (auth)
Format: eBook
Published: Canberra ANU Press 2013
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