Validating a new total quality management-benchmarking measurement model in an international humanitarian setting
The research aims to empirically validate a multidimensional measure of total quality management (TQM) benchmarking within a humanitarian setting. This study is the first to investigate the dimensionality of the TQM benchmarks as used by international nongovernmental organizations (INGOs). The propo...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Jossey-Bass Inc., Publishers
2019
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |