Getting more likes: the impact of narrative person and brand image on customer–brand interactions
Although in-feed social ads on social media are rapidly growing worldwide, scarce attention is paid to the content strategy of brands presenting in a human way. The present research examines if and how choosing narrative person (first-person vs. third-person) in the ads to match brand image (warmth...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Springer New York LLC
2019
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |