Alignments between strategic content and process structure: the case of container terminal service process automation

During the last three decades, technological innovations in cargo handling equipment have made it possible to automate operational processes in container terminals. Despite the increasing trend in terminal automation, little work has been done to develop theoretical guidelines for evaluating the ben...

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Bibliographic Details
Main Authors: Mileski, J.P (Author), Wang, P. (Author), Zeng, Q. (Author)
Format: Article
Language:English
Published: Palgrave Macmillan Ltd. 2019
Subjects:
Online Access:View Fulltext in Publisher