Making sense of global key account management (GAM): a case study from Japan

Purpose: The purpose of this paper is to investigate the relevance to situated managerial practice of the implementation frameworks contained in the global (key) account management (GAM) literature and to explore what specific GAM-related issues may be faced by key account managers working for an MN...

Full description

Bibliographic Details
Main Authors: Ellis, N. (Author), Iwasaki, A. (Author)
Format: Article
Language:English
Published: Emerald Group Holdings Ltd. 2018
Subjects:
Online Access:View Fulltext in Publisher