A Capacity Allocation Planning Model for Integrated Care and Access Management
The prevailing first-come-first-served approach to outpatient appointment scheduling ignores differing urgency levels, leading to unnecessarily long waits for urgent patients. In data from a partner healthcare organization, we found in some departments that urgent patients were inadvertently waiting...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley-Blackwell
2018
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |