Volunteer Management in Charity Storehouses: Experience, Congestion and Operational Performance
We study volunteer management at a charity storehouse operated by a large faith-based organization. The storehouse runs entirely on volunteer efforts. We investigate the role of volunteer experience and storehouse congestion in the preparation of orders using a multi-method approach. First, we condu...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley-Blackwell
2019
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |