Servant leadership as a driver of employee service performance: Test of a trickle-down model and its boundary conditions
Previous research has demonstrated the role of servant leadership, a leadership style emphasizing serving others, in promoting frontline employees’ service performance. It is unclear, however, how servant leadership by leaders at different organizational levels would exert such an influence. Integra...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publications Ltd
2018
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |