Short- and Long-Term Effects of Nonconsciously Processed Ambient Scents in a Servicescape: Findings From Two Field Experiments
Ambient scents are being increasingly used in different service environments. While there is emerging research on the effects of scents, almost nothing is known about the long-term effects of consumers’ repeated exposure to ambient scents in a service environment as prior studies on ambient scents h...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publications Inc.
2019
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Subjects: | |
Online Access: | View Fulltext in Publisher |