Device switching in online purchasing: Examining the strategic contingencies

The increased penetration of mobile devices has a significant impact on customers' online shopping behavior, with customers frequently switching between mobile and fixed devices on the path to purchase. By accounting for the attributes of the devices and the perceived risks related to each prod...

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Bibliographic Details
Main Authors: De Haan, E. (Author), Kannan, P.K (Author), Verhoef, P.C (Author), Wiesel, T. (Author)
Format: Article
Language:English
Published: American Marketing Association 2018
Subjects:
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