User awareness, impediments and proposed improvements to the one stop centre (OSC) online 3.0 system. Case study: Municipal council of Subang Jaya, Selangor, Malaysia
This study provides an insight into an adoption of online submission approach at a planning stage. The case study is an implementation of One Stop Centre (OSC) Online 3.0 System at a Local Authority. Local Authority is Majlis Perbandaran Subang Jaya (MPSJ) as one of the pioneers to implement this sy...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Malaysian Institute Of Planners,
2020
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| Subjects: | |
| Online Access: | View Fulltext in Publisher View in Scopus |