A Study on the Factors Affecting Customer Satisfaction with Institutional Foodservice during COVID-19

This study used a mixed-methods design combining qualitative and quantitative research to understand the factors affecting customer satisfaction with institutional foodservice during COVID-19. First, in-depth interviews and open coding were conducted with institutional foodservice users, and they in...

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Bibliographic Details
Main Authors: Cho, M.-S (Author), Guak, J.-W (Author), Oh, J.-E (Author)
Format: Article
Language:English
Published: MDPI 2022
Subjects:
ISA
Online Access:View Fulltext in Publisher