Developing a standard short questionnaire for the assessment of patient satisfaction with out-of-hours primary care

Background. Governmental reviews of out-of-hours services in England and Scotland have recommended that a standard questionnaire should be used to assess patient satisfaction. This is important because of the rapid introduction of new forms of care. Objective. To produce a brief, reliable and vali...

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Bibliographic Details
Main Authors: Salisbury, C. (Author), Burgess, A. (Author), Lattimer, V. (Author), Heaney, D. (Author), Walker, J. (Author), Turnbull, J. (Author), Smith, H. (Author)
Format: Article
Language:English
Published: 2005-06.
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