Critical success factors for Lean Six Sigma programmes: a view from middle management

Purpose - Many organisations are operating in a dynamic competitive environment and experiencing increasing competition. As a result organisations in the service sector are continually seeking opportunities to remove waste and improve performance. Six sigma has been embraced by the service sector an...

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Bibliographic Details
Main Authors: Manville, Graham (Author), Greatbanks, Richard (Author), Krishnasamy, Radica (Author), Parker, David W. (Author)
Format: Article
Language:English
Published: 2012.
Subjects:
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