Problems with measuring satisfaction with social care
The measurement of customer satisfaction has become widespread in both health care and social care services, and is informative for performance monitoring and service development. Satisfaction with social care services is routinely measured with a single question on overall satisfaction with care, c...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2016-09.
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| Subjects: | |
| Online Access: | Get fulltext |