The future of the independent travel agent: the need for strategic choice
This paper provides a contemporary example of the disruptive impact of new technology upon industry structure, through investigation into the ongoing viability of retail travel agents in an industry where technology is a key driver of change. The Internet has provided opportunities for major travel...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
2005-06.
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| Subjects: | |
| Online Access: | Get fulltext |