Addressing the last mile problem - the transport impacts of collection/delivery points

The impacts of failed first-time home deliveries on additional carrier journeys (repeat deliveries) and customer trips (to retrieve goods from carrier depots) are of increasing concern to e-retailers and are assessed in this paper. The attended collection and delivery point (CDP) concept is one solu...

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Bibliographic Details
Main Authors: Song, Liying (Author), Cherrett, Tom (Author), McLeod, Fraser (Author), Guan, Wei (Author)
Format: Article
Language:English
Published: 2009-09.
Subjects:
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