Determinants of Sustainable Continuous Improvement Practices in Mail Processing Service Operations
This study aims to identify determinants of sustainable Gemba Kaizen practices, a concept of continuous improvement, for reducing carry over and enhancing productivity at a mail processing centre owned by a leading postal services provider in Malaysia. In order to discover determinants of sustainabl...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |