Effect of Word of Mouth Communication on Consumer Purchase Decision: Malay upscale restaurant

Word of mouth (WOM) has been acknowledged as the ultimate driver for a success of a restaurant, and few studies have examined in detail the focus attributes of WOM towards purchase decision. This study focuses on the relationship between attributes of WOM towards purchase decision in Malay upscale r...

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Bibliographic Details
Main Authors: Ahmad, R (Author), Anuar, FI (Author), Basri, NAH (Author), Ismail, KA (Author)
Format: Article
Language:English
Published: 2016
Subjects:
Online Access:View Fulltext in Publisher