Manufacturers Satisfaction on Logistics Service Quality: Operational, Relational and National Culture
A number of studies had been conducted in western countries (e.g. Mentzer 2007) which identified the elements contributing to satisfaction. The difference in cultural background between individualistic countries and collectivist countries might suggest variations on how collectivist societies value...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |