The Influence of Organizational Innovation towards Internal Service Quality in MBKS
Internal service quality and organizational innovation are really important in satisfying the internal and external customers' expectation and needs. Organizational innovation is actually one of the significant factors that can affect the internal service quality of the organization. This paper...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | View Fulltext in Publisher |