Empowering Malaysian Consumers through Legislation: Does 'small print' in contract influence consumer behaviour and affect the quality of life?

Consumers faced with contract do not know what 'small print' contains or understand its effect. Exclusion clauses may deprive a consumer of specific rights in which he deserves protection. The Consumer Protection Act 1999 in Malaysia, allows the consumers to identify between procedural unf...

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Bibliographic Details
Main Authors: Abdullah, F (Author), Yusoff, SSA (Author)
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:View Fulltext in Publisher