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  1. 1
    Green practices in hotel industry: factors influencing the implementation / Fauziah Deraman...[et al.]
    Subjects: “...Travel and the state. Tourism...”
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  2. 2
    Cultural Differences in the Effect of an Explanation on Consumers' Perceived Justice and Post-Recovery Satisfaction / Boo Huey Chern and Ting Lee Hui
    by Boo, Huey Chern, Ting, Lee Hui
    Published 2011
    Subjects: “...Hospitality industry. Hotels, clubs, restaurants, etc. Food service...”
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  3. 3
    A hierarchical approach to measure service performance in the resort hotel's service encounters / Yun Yang and Andrew Chan
    by Yang, Yun, Chan, Andrew
    Published 2010
    Subjects: “...Travel and the state. Tourism...”
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  4. 4
    The impact of consumption values towards intention to visit green hotel in Malaysia / Nur Shakinah Joibi and Sharifah Nurafizah Syed Annuar
    Subjects: “...Travel and the state. Tourism...”
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  5. 5
    Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi
    by Anuar, Jazira, Mohd Radzi, Salleh
    Published 2017
    Subjects: “...Travel and state. Tourism...”
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  6. 6
    An IPA assessment of international guests' perceptions on hotel service operations / Anderson Ngelambong...[et al.]
    Subjects: “...Service industries...”
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  7. 7
    Factors influencing patrons' tipping practice at 5-star hotels in Kuala Lumpur, Malaysia / Mohammad Hafizi Md Rus...[et al.]
    Subjects: “...Service industries...”
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  8. 8
    An empirical investigation into the influences of psychological empowerment and overall job satisfaction on employee loyalty: the case of Malaysian front office receptionists / Mohd Onn Rashdi Abd Patah...[et al.]
    Subjects: “...Travel and the state. Tourism...”
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  9. 9
    Hearing-impaired specialized career education: does it benefit the hospitality industry?/ Norhayati Mohd Yusof...[et al.]
    Subjects: “...Travel and the state. Tourism...”
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  10. 10
    Exploring the relationship between spirituality and work values amongst hospitality students / Rahmat Hashim, Alina Shuhaida Mohd Ramly and Zulhan Othman
    Subjects: “...Service industries...”
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  11. 11
    Key success factors toward MICE industry: A systematic literature review / Muhammad Saufi Anas ... [et al.]
    Subjects: “...Service industries...”
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