Authentic learning 1 Business-to-business 1 Design intuition 1 Design thinking 1 Hospitality; Job satisfaction; Leader-member guanxi differentiation; Leadermember exchange differentiation; Service oriented OCB; Team cohesion 1 Practice-based design 1 Relationship performance 1 Resource availability 1 Salesperson activities 1 buyer-seller relationships 1 resources 1 salesperson's level of effort 1