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  1. 1
    Emosjonelt arbeid i offentlighetens tjeneste : En kvalitativ studie av politiets emosjonelle arbeid
    by Bru, Linn Sunniva, Nilsson, Therese
    Published 2011
    Subjects: “...surface acting...”
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  2. 2
    EMOTIONAL LABOR: THE ROLE OF EMPLOYEE ACTING STRATEGIES ON CUSTOMER EMOTIONAL EXPERIENCE AND SUBSEQUENT BUYING DECISIONS
    Subjects: “...surface acting...”
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    Article
  3. 3
    Emotional Labor: The Role of Employee Acting Strategies on Customer Emotional Experience and Subsequent Buying Decisions
    Subjects: “...surface acting...”
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    Article
  4. 4
    The Relative Effectiveness of Exercise Breaks on Resistance to Surface Acting Demands
    by Rost, Emily A.
    Published 2020
    Subjects: “...surface acting...”
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  5. 5
    Validation of an Attributional and Distributive Justice Mediational Model on the Effects of Surface Acting on Emotional Exhaustion: An Experimental Study
    Subjects: “...surface acting...”
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    Article
  6. 6
    EMOTIONAL WORK IN EXPLAINING THE PROFESSIONAL PERFORMANCE
    by Daniela Nicoleta BOŢONE
    Published 2020-12-01
    Subjects: “...surface acting...”
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    Article
  7. 7
    Social Support and Well-Being of Chinese Special Education Teachers—An Emotional Labor Perspective
    by Tung-Ju Wu, Lian-Yi Wang, Jia-Ying Gao, An-Pin Wei
    Published 2020-09-01
    Subjects: “...surface acting...”
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    Article
  8. 8
    Organizational consequences of emotional labour in mangenent
    by Kornélia Lazányi
    Published 2011-12-01
    Subjects: “...surface acting...”
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    Article
  9. 9
    Emotional Labor in the Care Field and Empathy-enhancing Education by Reading Literature: A Brief Review
    by Jonggab KIM
    Published 2018-08-01
    Subjects: “...Surface acting...”
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    Article
  10. 10
    Associando a atuação superficial dos gestores ao seu burnout e engagement: O papel moderador das crenças de bem-estar eudaimonicas
    Subjects: “...surface acting; “Contribution-to-others” wellbeing beliefs; burnout; engagement; managers...”
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    Article
  11. 11
    Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece
    Subjects: “...Surface acting...”
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    Article
  12. 12
    The Impact of Perceived Corporate Social Responsibility on Frontline Employee’s Emotional Labor Strategies
    by Seonggoo Ji, Ihsan Ullah Jan
    Published 2019-03-01
    Subjects: “...surface acting...”
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    Article
  13. 13
    Emotional Works and Turnover Intention of Sri Lankan Nurses
    by M.K. Dinithi Padmasiri, A.M.T. Lakmali
    Published 2017-12-01
    Subjects: “...Surface Acting...”
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    Article
  14. 14
    Dying Professions: Exploring Emotion Management among Doctors and Funeral Directors
    by Molly Ryan
    Published 2019-03-01
    Subjects: “...surface acting...”
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    Article
  15. 15
    The Role of Emotional Service Expectation Toward Perceived Quality and Satisfaction: Moderating Effects of Deep Acting and Surface Acting
    by Ji Youn Jeong, Jungkun Park, Hyowon Hyun
    Published 2019-03-01
    Subjects: “...deep/surface acting...”
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    Article
  16. 16
    Will emotional intelligence training enhance social workers’ emotional labour in Ogun State Nigeria?
    by Razaq Olugbenga Azeez
    Published 2019-06-01
    Subjects: “...Surface Acting...”
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    Article
  17. 17
    Investigating the Impact of Emotional Labor on Customer's Satisfaction in Hotel Industry: The Mediating Role of Employee Satisfaction
    Subjects: “...Customer's Satisfaction; Emotional Labor; Job Satisfaction; Deep Acting; Surface Acting...”
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    Article
  18. 18
    The Role of Occupational Stress in the Association between Emotional Labor and Mental Health: A Moderated Mediation Model
    by Heyeon Park, Hyunjin Oh, Sunjoo Boo
    Published 2019-03-01
    Subjects: “...surface acting...”
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    Article
  19. 19
    Relationship among Patients Perception toward Service Encounters Emotional Expression, Rapport and Satisfaction
    by Hyunseung Chung, Seolwoo Park
    Published 2017-03-01
    Subjects: “...perceived surface acting...”
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    Article
  20. 20
    Emotional Labor: Scale Development and Validation in the Chinese Context
    by Chunjiang Yang, Yashuo Chen, Xinyuan Zhao
    Published 2019-09-01
    Subjects: “...surface acting...”
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    Article
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