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  1. 1
    Host-guest Encounters in a Tourist Destination: Exploring the Experiences of Sri Lankan Hospitality From a Foreign Tourist's Perspective
    “...Auckland University of Technology,...”
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  2. 2
    A Gender Audit of the Leadership and Governance Boards of Hospitality Membership Organisations in New Zealand
    by Rahman, Rehnuma
    Published 2020
    “...Auckland University of Technology,...”
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  3. 3
    Bystanders' Experiences of Witnessing Workplace Bullying Incidents in the New Zealand Hospitality Industry: What Factors Affect Their Attitudes and Behaviours?
    by Wu, Linxi
    Published 2020
    “...Auckland University of Technology,...”
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  4. 4
    Leadership Competencies of Hotel Frontline Managers and Their Effects on Subordinates: A Comparative Study of New Zealand and Vietnam
    by Nguyen, Le Vinh
    Published 2021
    “...Auckland University of Technology,...”
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  5. 5
    Exploring the Role of Hospitality in Aotearoa New Zealand Student Immigrants' Experiences: Transitioning from International Students to Aotearoa New Zealand Residents/Citizens
    by Li, Ashlee
    Published 2021
    “...Auckland University of Technology,...”
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  6. 6
    The Role of Professionality of Employee Uniform in Creating Customer Satisfaction and Loyalty in Restaurant Context
    by John, Francy
    Published 2021
    “...Auckland University of Technology,...”
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  7. 7
    The Journey of a Migrant in the Hospitality Industry
    by Anand, Pranita
    Published 2022
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  8. 8
    An Examination of the Major Drivers of Job Performance of Employees With Disabilities From Key Stakeholders' Perspectives
    by Doan, Tin Van
    Published 2022
    “...Auckland University of Technology,...”
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  9. 9
    Employees' Experience of Workplace Bullying: A Study of Chinese Workers in the New Zealand Hospitality Industry
    by Gong, Ping
    Published 2017
    “...Auckland University of Technology,...”
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  10. 10
    An Examination of International Employees' Use of Native Language in Service Encounters in the Hospitality Industry
    by Chen, Tingting
    Published 2017
    “...Auckland University of Technology,...”
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  11. 11
    An investigation of how job satisfaction mediates the impact of emotional intelligence on organisational citizenship behaviour in the New Zealand hospitality industry
    by Yan, Ruzi
    Published 2018
    “...Auckland University of Technology,...”
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  12. 12
    Identifying the Motivational Factors of International Students in the Hospitality Workplace: An Insight Into Motivating and Retaining Part-time Hospitality Employees
    by Zhu, Dan
    Published 2018
    “...Auckland University of Technology,...”
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  13. 13
    Phronēsis: Putting Wisdom Into Action. An Aristotelian Perspective of Management Wisdom in the Hotel Industry
    by Goodsir, Warren
    Published 2018
    “...Auckland University of Technology,...”
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  14. 14
    Young People's Perspectives on Self-service Technology and Hospitality: A Mcdonald's Case Study
    by Yang, Qi
    Published 2018
    “...Auckland University of Technology,...”
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  15. 15
    That's no way to say goodbye: exit interviews and employee turnover in New Zealand hotels
    by Williamson, David
    Published 2009
    “...Auckland University of Technology,...”
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  16. 16
    To self-service or not to self-service? That is the question for hotels. An exploratory study of Senior Hotel Managers' perspectives
    by Kolah, Varzan
    Published 2011
    “...Auckland University of Technology,...”
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  17. 17
    Understanding the practice of strategy communication and implementation between family and non-family members: a study of family-owned restaurants in New Zealand
    by Rosalin, Gita
    Published 2011
    “...Auckland University of Technology,...”
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  18. 18
    Implications and impacts of terrorism on sporting events: is the hospitality industry prepared and equipped to host mega events?
    by Peter, Cyril Ravindran
    Published 2012
    “...Auckland University of Technology,...”
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  19. 19
    Operational approaches in New Zealand & Singaporean Hotel Food & Beverage Departments: expanding the customer base beyond in-house
    by Bennett, Rene David
    Published 2012
    “...Auckland University of Technology,...”
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  20. 20
    An examination of the relationship between Leader-Member-Exchange (LMX) agreement and the work outcomes of hospitality employees
    by Chandrasekaran Sankaran, Amrit
    Published 2012
    “...Auckland University of Technology,...”
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