Using patient experience data to develop a patient experience toolkit to improve hospital care: a mixed-methods study
Background: Patients are increasingly being asked to provide feedback about their experience of health-care services. Within the NHS, a significant level of resource is now allocated to the collection of this feedback. However, it is not well understood whether or not, or how, health-care staff are...
| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
NIHR Journals Library
2019-10-01
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| Series: | Health Services and Delivery Research |
| Subjects: | |
| Online Access: | https://doi.org/10.3310/hsdr07360 |