The influence of service quality on customer satisfaction and customer behavioral intentions by moderating role of switching barriers in satellite pay TV market

Bibliographic Details
Main Authors: Norazryana Mat Dawi, Ahmad Jusoh, Justas Streimikis, Abbas Mardani
Format: Article
Language:English
Published: Centre of Sociological Research, Szczecin, Poland 2018-12-01
Series:Economics & Sociology
Subjects:
Online Access:https://www.economics-sociology.eu/?629,en_the-influence-of-service-quality-on-customer-satisfaction-and-customer-behavioral-intentions-by-moderating-role-of-switching-barriers-in-satellite-pay-tv-market