The influence of service quality on customer satisfaction and customer behavioral intentions by moderating role of switching barriers in satellite pay TV market
Main Authors: | Norazryana Mat Dawi, Ahmad Jusoh, Justas Streimikis, Abbas Mardani |
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Format: | Article |
Language: | English |
Published: |
Centre of Sociological Research, Szczecin, Poland
2018-12-01
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Series: | Economics & Sociology |
Subjects: | |
Online Access: | https://www.economics-sociology.eu/?629,en_the-influence-of-service-quality-on-customer-satisfaction-and-customer-behavioral-intentions-by-moderating-role-of-switching-barriers-in-satellite-pay-tv-market |
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