Customer Segmentation and Profiling for Life Insurance using K-Modes Clustering and Decision Tree Classifier

Customer segmentation and profiling has become an important marketing strategy in most businesses as a preparation for better customer services as well as enhancing customer relationship management. This study presents the segmentation and classification technique for insurance industry via data min...

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Bibliographic Details
Main Authors: Abdul-Rahman, S. (Author), Arifin, N.F.K (Author), Hanafiah, M. (Author), Mutalib, S. (Author)
Format: Article
Language:English
Published: Science and Information Organization 2021
Series:International Journal of Advanced Computer Science and Applications
Subjects:
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